How to Verify a Parimatch Account in Tanzania?

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Welcome to Parimatch! We are here to provide you with a comprehensive guide on how to pass the Parimatch account verification. This article answers the most popular questions about the verification process and also helps to solve the tiniest problem if you have one. 

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Steps to Verify Your Parimatch Tanzania Account

One of the main reasons to verify your account is the ability to withdraw your winnings! Let’s take a closer look at the step-by-step guide on how to do it.  

If you request Parimatch verification on the website:

1. Go to the official Parimatch Tanzania website. Register your account if you didn't do it previously. Find the upper right corner that contains an icon of your account. Click on it!

 

Parimatch Tanzania main page

 

2. On the “My account” page, click on the section with personal details – Personal Data.

 

Parimatch my account page

 

3. In the Personal data section, scroll down the page and click on the KYC button. 

 

Parimatch personal data page

 

4. To proceed, you should contact customer support. So tap the yellow Support button.

 

Parimatch KYC page

 

5. Сhoose the most convenient Parimatch contact method of communication for you from the list, and ask customer support to verify your account. 

 

Parimatch support page

 

6. Follow the customer support instructions to finalize the verification process. Remember to have your verification documents (National Id Card and other documents) ready to upload.

If you go through the Parimatch verification process in the app:

  1. Open your Parimatch app.
  2. Find your account icon in the bottom right corner, and click it.
  3. Click on the Personal Data button.
  4. Find the KYC section and tap on it to pass it on to the customer support page.
  5. Choose your contact method, ask customer support to verify your account, and follow their instructions. 

Remember, that if you’re facing any problem during the process, just go to the Parimatch support page and ask your question using any channel you wish! 

Parimatch Account Verification Time

This process takes a different amount of time for each personal account. But usually, Parimatch account verification time takes no more than 1 hour if you provide all the photos of the necessary documents in good quality. If any difficulties arise, this procedure can take up to 1 day.

So, don’t forget to follow the on-screen instructions directly to speed up the verification and withdraw your winnings right away!

Solutions to Parimatch Account Verification Problem

To make the Parimatch account verification and the whole user experience easy and comfortable, we raised a qualified Parimatch support team. You can contact us any time by any convenient method you choose to get help and ask all the questions you need to know!

Here are the Parimatch Tanzania contact channels you can use to reach us:

  • Telegram: @Parimatch_TANZANIA_bot
  • Parimatch WhatsApp: +255 766 880 026
  • Email: [email protected]
  • Parimatch customer care phone number: 0-800-75-02-08

Feel free to contact Parimatch customer service!

FAQ

Why Is Parimatch Account Verification a Mandatory Step?

It is needed to prevent fraud in the gaming and betting process and confirm that the player is an adult (over 18 years old). That is why you can withdraw money from your Parimatch account only after verification.

How Can I Verify My Parimatch Account?

It takes a few steps to get verified a Parimatch account:

  • On the website:
  1. Go to your account in the upper right corner of the webpage;
  2. Go to Personal Data > KYC; 
  3. Choose your contact method and ask customer support to verify your account.
  • On the app:
  1. Go to your account in the bottom right corner;
  2. Go to Personal Data > KYC;
  3. Click on the Support button, and ask customer support to verify your account.

How Can I Check the Parimatch Account Verification Results?

If you want to check whether you had Parimatch verification rejected or not, just follow the instruction:

  • On the website:
  1. Go to your account in the upper right corner of the webpage;
  2. Go to Personal Data > KYC;
  3. Check your current status and/or notes from the Parimatch team.
  • On the app:
  1. Go to your account in the bottom right corner;
  2. Go to Personal Data > KYC; 
  3. Check your current status and/or notes from the Support Parimatch team.

Why Am I Still Unable To Withdraw Money After Verification?

It may happen for a couple of reasons:

  • If you still have an active welcome bonus. In this case, you can’t withdraw money from your gaming account;
  • If you have unused deposits. You should use at least 70% of each of your deposits;
  • If you use different withdrawal options. The withdrawal method should be the same as the one you used to deposit money (your payment method).

Why Does Parimatch Ask For Additional Documents After Verification?

It is okay if Parimatch customer care asks you for additional documents, don’t worry. Even if you passed the initial account verification, we could ask for a photo of your foreign passport, ID or driver's license, birth certificate, utility bills, card statement, etc. Send them to [email protected].

Conclusion

In this article, we answered all the popular questions to make the process of verification easy for you. If you still have any questions, just contact Parimatch customer service. We are here to help 24/7!

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